Sony RM-AX4000A Home Theater Remote Control

The RM-AX4000A remote control comes with Sony's easy to setup PC software. It's the perfect remote control for today's home AV system, consolidating multiple remote controls into one. Exciting and convenient, this remote features an XPRESS Function for executing a series of commands, and enabling you to operate several AV components just by pressing a single key. The RM-AX4000A also controls up to 16 components, and with the Sync-up Key, synchronizing operational status on remote and alternate components is done with ease. Also featuring Tivo/DVR functionality and an illuminated LCD touch screen allows you to highlight and view your choices. Being in the driver's seat of your living room sofa is made easy with the RM-AX4000A Home Theatre Remote Control from Sony.
Customer Review: Least user friendly remote imaginable
We bought this thinking that we could use it to replace the 4 other remotes (3 of them Sony) and use only 1. We were able to program only the basic (on/off and channel switching, etc.) and then needed to go back to the original remotes for everything else. If Sony doesn't make it easy to program SONY products, I can't imagine what it's like to try to program equipment from other manufacturers. It is actually easier to just use the original remotes - all 4 of them then to try to read the paled out screen of the universal and then to have to go back to the original remotes anyway to fine tune.
Customer Review: Total JUNK!
Replacing an older RM-AV3000, I just got the RM-AX4000. Programming is not very intuitive. Finally got through it though. One of the steps is to press "learn", where one is directed to press (for example), the "play" button on a DVD remote. The normal operation is that one presses the button for a few seconds, and then "learning complete" appears. Sometimes, however, it takes ten or fifteen seconds, or (worse), one *immediately* receives a message that no signal has been received. After going through this half a dozen times, I called Sony and and spent 4.5 hours on hold. I finally found that if I darkened the room completely, things went better. Tonight, I noticed that if I select (for example) channel 2-4-0, I get channel 2-4-000, or if I select 2-3-1, I get 2-33-1. Just gave up! This thing is going back.


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